Overview
The Client Services Manager will oversee client relationships, ensuring the delivery of high-quality marketing strategies in the media and agency sector. This role is based in Manchester and requires strong organisational skills to manage multiple accounts effectively.
Client Details
The organisation is a medium-sized business operating in the media and agency industry. They are known for creating impactful marketing campaigns and fostering a collaborative work environment.
Description
- Manage and nurture client relationships to ensure satisfaction and retention.
- Oversee the delivery of marketing campaigns, ensuring they align with client objectives.
- Coordinate with internal teams to meet project deadlines and quality standards.
- Serve as the primary point of contact for client communications and project updates.
- Identify opportunities for account growth and recommend additional services.
- Monitor campaign performance and provide clients with detailed reports and insights.
- Resolve client concerns promptly and professionally to maintain strong relationships.
- Stay informed about industry trends to offer clients innovative solutions.
Profile
A successful Client Services Manager should have:
- Experience in account management within the media and agency sector.
- A proven track record of managing multiple client accounts effectively.
- Strong communication and interpersonal skills to build lasting client relationships.
- A results-driven mindset with a focus on client satisfaction and retention.
- Proficiency in analysing campaign performance and presenting actionable insights.
- An understanding of marketing strategies and trends in the media and agency industry.
Job Offer
- Competitive salary ranging from £30,000 to £37,500 per annum, based on experience.
- Flexible working arrangements, including two days in the office.
- A permanent position with opportunities for career progression.
- A supportive and collaborative company culture.
- Exposure to innovative projects within the media and agency sector.
If you’re based in Manchester and ready to take the next step in your career as a Client Services Manager, we encourage you to apply today!
