Overview
Director of Operations – NYC
Salary: $120,000 – $135,000 + Bonus + PTO + Benefits + 401(k)
About the Role:
We are seeking a strategic and hands-on Director of Operations to oversee daily hotel operations, elevate guest experiences, and drive operational excellence. This is an exciting opportunity to lead a high-performing team in a premier luxury boutique property in the heart of NYC.
Key Responsibilities:
- Manage all hotel operations, including front desk, housekeeping, food & beverage, and guest services.
- Implement operational policies and standards to ensure a world-class guest experience.
- Monitor financial performance and manage budgets efficiently.
- Recruit, train, and mentor staff to foster a service-oriented culture.
- Collaborate on strategic initiatives and growth planning.
Qualifications:
- Bachelor’s degree in Hospitality Management, Business Administration, or related field.
- 7+ years of luxury hotel operations experience, including leadership roles.
- Strong financial and operational expertise.
- Exceptional leadership, communication, and interpersonal skills.
Perks & Benefits:
- Competitive salary + performance-based bonus
- PTO, health benefits, and 401(k)
- Opportunity to lead operations at a highly regarded NYC boutique hotel
Job Tenure: Permanent
