Overview
The Role: Head of Bookers
Location: North London
Salary: £60,000
Sector: Serviced Accommodation
This is a great opportunity for someone coming from a sales and business development background in the accommodation space. We’re looking for a commercially astute, strategic, and sales-driven Head of Bookers to join our senior team and help drive business growth over the next five years. This is a pivotal, hands-on leadership role for someone who thrives in a fast-paced, results-focused environment with plenty of autonomy.
About the Role
You’ll lead the Bookings Teams and function—optimising enquiry handling, conversion rates, and revenue performance across all channels. Managing and developing a growing team of Booking Executives, you’ll own the full enquiry-to-booking journey and ensure a best-in-class customer experience.
Reporting to the Commercial Operations Director, you’ll play a key role in building scalable processes, improving systems, and shaping the commercial strategy as they continue to expand nationwide.
Key Responsibilities
- Lead, coach, and develop a high-performing sales team to exceed conversion and revenue targets.
- Drive continuous improvement across enquiry handling, response times, and sales conversion rates.
- Analyse performance data to identify trends and optimisation opportunities.
- Maintain and refine booking systems, SOPs, and workflows for efficiency and scalability.
- Manage and grow relationships with external partners and distribution channels.
- Collaborate with internal teams to enhance digital and website performance from a conversion perspective.
Skills & Experience
- Proven experience in a sales-led bookings or reservations role, ideally within hospitality or accommodation.
- Strong leadership and people management experience.
- Commercially minded, target-driven, and data-savvy.
- Skilled in using CRMs, booking platforms, and performance metrics to drive improvement.
- Confident communicator and motivator who thrives in a growing, entrepreneurial environment.
Based in North London, within a collaborative, fast-moving business that values local engagement and hands-on leadership.
Are you ready shape the future of our bookings function and play a key role in driving the next phase of growth? Send you CV to sheila@corecruitment.com
To view all our vacancies, go to, www.corecruitment.com
You must be able to live and work in the UK without restriction.
Job Tenure: Permanent
