Overview
Hospitality Operations Manager – Leisure and Luxury retreat
Salary £55,000+
Location Yorkshire Area
I am current looking for a dynamic leader to oversee day-to-day hospitality operations and deliver exceptional guest experiences across events, retreats, and accommodations. This role combines hands-on operational management with strategic input to drive growth, efficiency, and excellence in service.
Key Responsibilities
- Lead and coordinate all hospitality functions, including guest services, housekeeping, food & beverage, and events.
- Maintain top-quality service standards and ensure all venues are guest-ready and compliant with health and safety regulations.
- Collaborate with departmental heads to ensure smooth, efficient operations.
- Support business development through show-rounds, client engagement, and retreat planning.
- Develop and implement standard operating procedures and continuous improvement initiatives.
- Manage budgets, track financial performance, and oversee staff recruitment, training, and performance.
- Foster a positive, engaged team culture through leadership, development, and regular feedback.
Key Skills
- Proven leadership and team management experience in hospitality or events.
- Excellent operational, organizational, and communication skills.
- Strong focus on guest experience and service excellence.
- Experience in event/retreat planning and commercial operations.
- A proactive, solutions-driven approach with strong attention to detail.
- Passion for wellbeing, sustainability, and creating meaningful guest experiences.
For more information contact david@corecruitment.com or call David Allen on 02077902666
Job Tenure: Permanent
