Overview
We are working with a prestigious private members club in Mayfair to recruit a Training Officer for a newly created role within their HR team.
This is an excellent opportunity for a junior or entry-level training professional who is looking to step into a standalone role and take real ownership of training and engagement across a large, fast-paced hospitality environment.
The successful candidate will have a passion for developing people, delivering engaging training content, and supporting a strong internal culture.
The business has a headcount of approximately 450, spanning restaurant, bar and leisure. The role will focus on creating and implementing a two-year training plan, with both in-person and online components, and supporting staff performance and development across all levels.
Key responsibilities include:
- Designing and delivering a two-year training and development plan
- Delivering training sessions both in person and via online platforms
- Following up on flagged performance issues with tailored training solutions
- Maintaining and refreshing the internal training platform
- Managing internal communications boards and ensuring content is current and engaging
- Overseeing the staff newsletter (framework already in place)
- Supporting internship programmes and helping to shape future talent
- Sourcing and integrating new training programmes where appropriate
- Handling some training administration and reporting tasks
Working hours and flexibility:
- Office hours are 10am – 6pm
- The role is hybrid: typically 2–3 days per week based on-site in Mayfair, with the remainder remote
- Initially, the expectation is to be on-site 3 days per week for onboarding (Mondays are essential)
- Flexibility is required to accommodate the shift patterns of operational teams, including occasional late training sessions
This is a fantastic opportunity for someone looking to develop their career in training and engagement, with plenty of scope to shape the role and grow with the business.
Job Tenure: Permanent
