Overview
Reservations Assistant – Central London – Up to £30,000+Bonus
Cocktail Bar Group | Head Office Role
Full-Time | Monday–Saturday (5 days per week)
What’s in it for you?
- Clear career development, with strong potential to progress into events in the future
- Hybrid working after probation: 3 days in the office, 2 days from home
- Join a fun, dynamic team within a rapidly expanding, well-loved brand
The Role:
I’m currently supporting a fantastic premium cocktail bar group in Central London who are looking for a Reservations Assistant to join their growing head office team. This is a brilliant opportunity for someone who thrives in a fast-paced hospitality environment and is passionate about guest experience and operations. You’ll be the first point of contact for guest enquiries across a portfolio of busy, high-volume venues. We’re looking for someone who can confidently manage reservations for several sites, maintain excellent communication, and deliver a seamless booking experience.
Key Responsibilities:
- Managing high volumes of inbound reservations and guest enquiries
- Supporting multiple venues and working closely with on-site management teams
- Handling phone calls, emails, booking system updates and group enquiries
- Ensuring guests receive quick, friendly, accurate information
- Maintaining organised admin and reporting as needed
What We’re Looking For:
- Hospitality reservations experience is essential, ideally from bars, clubs, restaurants, or hotels
- Experience with multiple venues or large high-volume sites
- Comfortable dealing with high call traffic
- DesignMyNight experience is a bonus
If you are keen to discuss the details further, please apply today or send your cv to Kate B OR call 0207 790 2666
Job Tenure: Permanent
