Overview
Job Title: Senior Account manager
Location: Schiphol, Netherlands
Salary: €70,000 – €80,000 gross per annum
Immediate start
Our client is a leading provider of in-flight catering services, delivering high-quality meals and service solutions that enhance the travel experience for passengers worldwide. They are looking for an Account Manager with a strong food or catering background, an interest in aviation, and Dutch language skills to manage key airline accounts and ensure exceptional service delivery.
What You’ll Do:
- Serve as the main point of contact for assigned airline clients, building strong and collaborative relationships.
- Oversee account performance, including budgets, contracts, KPIs, and service levels.
- Coordinate with internal teams—menu development, operations, finance, and procurement—to ensure smooth delivery of meals and related services.
- Lead customer-focused initiatives such as audits, performance reviews, and service recovery plans.
- Support contract renewals and tender processes in collaboration with commercial leadership.
- Analyze account data to inform decisions, drive improvements, and implement innovative solutions.
- Proactively resolve service delivery issues to ensure an outstanding passenger experience.
- Contribute to continuous improvement projects and share best practices across teams.
Who You Are:
- You have a strong background in food, catering, or hospitality and a genuine interest in airline operations.
- Experienced in account or operations management with a customer-first mindset.
- Fluent in Dutch and English.
- Skilled at influencing stakeholders, building relationships, and collaborating across teams.
- Analytical and data-driven, able to use information to solve problems and improve performance.
- Comfortable working in a global, matrixed organization and thriving under pressure.
- Bachelor’s degree in business, hospitality, or a related field is preferred.
- If you’re passionate about food, airlines, and delivering outstanding passenger experiences, this is a role where you can make an impact.
A VGB screening is required to be allowed to work at Schiphol. This screening takes about 4 weeks. For this, you need to fulfil the following requirements:
- You have not been in contact with the police or the judiciary
- You have been living in the Netherlands for at least 8 years
Job Title: Senior Account manager
Location: Schiphol, Netherlands
Salary: €70,000 – €80,000 gross per annum
Immediate start
If you are interested in learning more about the position, please send your resume maria@corecruitment.com
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Job Tenure: Permanent
